As Microsoft announced that they will end the extended support for Windows 7 on 14 January 2020, to prepare for this, ICTO is planning to gradually upgrade the operating system from Windows 7 to Windows 10 for computers issued by ICTO. All staff members will benefit from the new features, performance and security improvements that Windows 10 brings along.
In September and October, ICTO arranged four workshops about the most updated information related to IT products and services for Academic IT Support Advisory Group (AITSAG) members. Following topics [...]
To share latest updates regarding ICTO services and facilities, collect feedback and suggestions from students, ICTO holds Student User Focus Group (SUFG) meetings regularly. On 27 September 2017, the 1st [...]
Since the launch of IT Service Management (ITSM) system, ICTO continues to work on improving IT services provision and management of IT systems based on adopting worldwide ITIL (Information Technology [...]